Water Filter Jug Refills
Water Filter Jug Refills
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💯 Warranty
💯 Warranty
We're confident that you'll love our products, but we understand that sometimes things happen and that's why we offer warranties to give you peace of mind.
If you're considering becoming a subscriber to TAPP Water, you'll be eligible for a lifetime warranty on your product. Yippee! This means that as long as you remain a subscriber, we'll replace your product at no additional charge if it needs to be replaced during the term of your subscription. All parts and replacements are covered by us, so you don't have to worry about a thing. Just don't go throwing our products out of windows or anything like that – we're not responsible for misuse.
If you're thinking about purchasing a starter pack or a non-subscription product, don't worry – you'll still be covered by a warranty. In this case, the warranty is 1 year. If your product needs to be replaced during this time, we'll take care of the replacement at no additional charge as long as you follow our return instructions. Easy peasy!
We hope this information helps give you confidence in your potential purchase. If you have any questions or need further assistance with our warranties, please don't hesitate to contact us. We're here to help and want to make sure you have a great experience with TAPP Water.
🚚 Shipping
🚚 Shipping
We want to make sure you get your TAPP Water order just as quickly as you need it. That's why we offer three shipping options to fit your needs and budget:
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Free Shipping: As a thank you to our TAPP Water subscribers, we offer free shipping on all orders. It's our little way of saying "cheers" to our loyal customers!
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Standard Shipping: If you're not in a rush, our Standard Shipping option is perfect for you. Your order will arrive within 2-8 business days for a flat rate of $15. It's a reliable and affordable option that won't break the bank.
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Express Shipping: When you need your order in a hurry, our Express Shipping option is here for you. With delivery within 1-4 business days, you'll have your order in no time. For a flat rate of only $20, it's the perfect choice for those who can't wait to enjoy our pure, clean and delicious water.
No matter which shipping option you choose, we promise to make sure your order arrives safely and securely. We'll also provide you with tracking information, so you can keep an eye on your package every step of the way. Thanks for choosing TAPP Water - let's raise a glass to better water together!





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🚚 Free Shipping on all orders
Sick of paying for shipping? No worries! Subscribe and get free shipping on all orders.
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💯 Lifetime warranty
Issue with your filter? No problem! We've got your covered for anything that goes wrong with your product.
Got questions about our subscriptions?
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Why should I subscribe?
Why should I subscribe?
When you subscribe to TAPP Water, you'll enjoy a range of benefits, including:
💰 Save Money
You'll save even more on your orders by subscribing to your favourite TAPP Water products.
📦 Free shipping
Say goodbye to shipping fees when you subscribe. You'll only pay for your products, nothing more.
📅 Full flexibility
You're in control with the ability to pause, skip, change or cancel your subscription at any time. No contracts or hidden fees.
💦 Never run out of clean water
With our subscription service, you'll never have to worry about running out of fresh, filtered water. We'll automatically send new filters to you on a regular schedule, so you can always have clean water on hand.
🌍 It’s easy and eco-friendly
Small change for you, big win for the planet. By subscribing, you're making it easy to clean up your place and reduce single-use plastic.
How do subscriptions work?
How do subscriptions work?
How do I make changes to my subscription
How do I make changes to my subscription
Get the flexibility you need with our TAPP Water subscription service.
📅 Change your delivery schedule easily.
🛍 Customise your deliveries by adding or skipping products.
💧 Update the refills in your subscription at any time.
💔 Cancel or pause your subscription without any fuss.
All of these options are available to you directly from your account. No locked-in contracts, just the flexibility you need.
Can I delay my first order?
Can I delay my first order?
How do I pay for my subscription
How do I pay for my subscription
What frequency should I choose?
What frequency should I choose?
Product |
Frequency Options |
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ShowerPro | 6 months, 12 months |
PitcherPro | 6 months, 12 months |
EcoPro | 6 months, 12 months |
EcoPro Compact | 12 months |
BottlePro | 4 months, 8 months, 12 months |
🌍 We recommend subscribing annually for the best value and for the environment.
📅 Don't worry, you can cancel or change your next delivery date or delivery frequency anytime!
If you need some products more frequently than others, add an extra refill of that product to your subscription (eg. extra water filters), choose to skip products from upcoming subscription orders, or add some products as one-time add ons, rather than subscribe to them