Shipping
Order before noon, ships today.
Free shipping on every order, Australia-wide. No minimum spend. Dispatched same day from Sydney.
Rates
Free
Standard shipping
Every order. No minimum spend.
$15
Express shipping
All orders, Australia-wide.
Dispatch
Before 12pm Sydney timeShips the same day (Mon–Fri).
After 12pmShips the next business day.
TrackingEmailed to you the moment your order is on its way.
Delivery times
| Service | NSW | Interstate |
|---|---|---|
| Standard | 2–4 business days | 3–6 business days |
| Express | 1–2 business days | 1–3 business days |
We ship from Sydney with Australia Post and CouriersPlease. Timeframes are carrier estimates and can stretch during peak periods.
Good to know
- We deliver to PO boxes, parcel lockers and Parcel Collect.
- No handling fees — what you see at checkout is what you pay.
- Damaged or lost in transit? We replace it. Just email us.
- Everything ships in environmentally friendly packaging.
Questions? Email hello@tappwater.com.au or call (02) 8188 1881 — Mon–Fri, 9am–5pm Sydney time.