Shipping Policy

Order before noon, ships today.

Fast, reliable delivery across Australia via Australia Post. Free shipping on orders over $140.

Free shipping over $140  ·  Same day dispatch before 12pm Sydney time  ·  Shipped from Sydney  ·  Tracked every order

Shipping rates

Simple, transparent pricing.

Free
Standard Shipping
Orders over $140
$10
Standard Shipping
Orders under $140
$15
Express Shipping
All orders
Dispatch times

We move fast.

Order before 12pm Sydney time — ships today Place your order before midday and we'll dispatch it the same day from our Sydney warehouse.
Order after 12pm — ships next business day You'll receive a shipping confirmation with tracking details as soon as it's on its way.
Delivery timeframes

When to expect it.

Service NSW Interstate
Standard (Parcel Post) 2–4 business days 3–6 business days
Express Post 1–2 business days 1–3 business days

Timeframes are estimates provided by Australia Post and may vary during peak periods.

Good to know

A few more details.

We ship to all Australian addresses including PO Boxes, Parcel Lockers, and Parcel Collect locations. We don't charge any handling fees — what you see at checkout is what you pay.

All orders are packed in environmentally-friendly, biodegradable packaging. We include a return adhesive strip in case you ever need to send anything back.

If your order arrives damaged or is lost in transit, get in touch and we'll replace it — no questions asked.

Questions about your order? Email us at hello@tappwater.com.au and we'll get back to you same day.

Ready to order?

Order before noon Sydney time and your filter ships today.

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