Very satisfied. The water is much cleaner, chlorine smell no longer exists. Feeling better for it knowing the toxins/chemicals and gunk is filtered out! Happy customer and totally recommend!! 🙏👌🏻
Hi Kelly, thank you for sharing this! We’re thrilled to hear you’re happy with the results :)
This is our third purchase of one of these filters. We started with the kitchen and have bought two more for both bathrooms. Highly recommended.
Hi Helena, thanks for leaving this review! We're so happy to hear that you have been loving your filters :)
I love my TAPP Water Filter Jug for many reasons. Water taste is great and the levels of filtration are impressive. Elegant design and perfect size to fit in my fridge door without taking up too much room. It's not too heavy so is easier for me to handle as I have arthritis. It's convenient being able to sign up for automatic refills so I never go short of pure water. Customer Service is incredible and friendly too. Only downside is the slow pour, but I feel it's worth it for all the pluses. Also I've found it pours better at room temperature so I'm keeping it out of the fridge until summer.
Hi Lisa, We really appreciate you taking the time to share your experience!
We’re so glad the jug has been a great match for your fridge space and is easy to use every day.
Thank you also for the lovely words about our customer service, that means a lot :)
Cheers,
Natalie
So happy not to need to buy water ever again :) Our home water tastes great now and we can feel at ease knowing the water is clean + the item appears to be very good quality. It was super easy to install, provider is informative and detailed + fast delivery!
Hi Jodie, Thank you so much for your wonderful feedback!
We’re thrilled to hear you’re enjoying the taste and quality of your water, and that installation was nice and easy. Appreciate you sharing your experience :)
Cheers,
Natalie
Fast delivery, water tastes amazing. The tap water filter is good quality.
I had to request and extra adaptor for my tap fitting and this was sent in record time. Great company to deal with, very helpful.
Just bought the Jug as well for work!
Hi Ursula,
Thanks for leaving this review! I'm so happy to hear that you can taste the difference with the filter. Looking forward to hearing how you go with the jug :)
Thanks,
Natalie
I'm very pleased with the product. My next purchase will be for the shower.
Hi there,
Thank you for your review! We are so happy to hear that you are pleased with our product. If you decide to order the Shower Filter, just send us an email with a photo of your current shower, we can let you know if it is compatible :)
Bottle arrived with a dent in it somehow, responded to my email advising a replacement was on its way free of charge
Outstanding level of service - big shout out to Natalie for the easy process and resolution
Hi Calvin, thank you so much for your review! We’re really happy to hear that you’ve had a positive experience with our customer service - customer satisfaction means a lot to us :)
I’m amazed at how different the water tastes, I wasn’t expecting such a drastic difference. Definitely worth every cent, I’ve already recovered the cost of the filter as I no longer have to buy cartons of water weekly.
Customer service was A++. When my tap filter arrived, its just my luck that it didn’t fit, even with the many connections provided. I emailed and received a reply within 10 minutes, and a new lot of connections were sent immediately. No dramas, no questions asked. Impressed with the whole experience, now looking to buy the shower filter.
Hi Sam,
Thanks so much for your lovely review! We're so glad you can taste the difference and that our customer service team could help you out :)
The process from purchase to installation was seamless. We’re very happy with the product. Thanks
Hi Kevin, thank you for leaving this review! We're so happy to hear :)
Honestly, the hot water feature is a game changer. I haven’t used my kettle since I got it. I can choose anything from room temp to boiling hot for my tea. Even my kids are drinking more water now that it's filtered and ready whenever they want it.
I was looking for a reverse osmosis system to get rid of fluoride and PFAS but everything was super expensive and needed plumbing. Then I found this. It sits on my bench, plugs into a regular power point and works like a dream. So glad I found it.
Since switching to my Tapp filter, I’ve noticed massive improvements in my overall health. I didn’t realise the impact heavy metals in tap water was having on my health until I made the switch to Tapp.
When I had an issue where one of the parts on my Tapp filter broke, it was a seamless customer experience to receive a brand new part within a couple of days. So impressed and will be buying filters for my family this Christmas.
Fairly happy with the tap filter. However, it will drip a couple of drops after turning off. Is this normal? It would be a shame if the tap is not durable as I have purchased a second lot of filters
Hi Ida,
Thanks so much for your review! We’re really glad to hear you’re happy with the filter overall.
A couple of drops after turning off is completely normal as the remaining water in the spout drains out. It shouldn’t continue dripping for long though but if it does, please let us know and we’ll be happy to help troubleshoot.
The tap is made from the highest grade ABS plastic and designed to last well beyond your filter lifespan, but we’ll absolutely support you if you run into any issues down the track.
Thanks again for your feedback and support!
Cheers,
The TAPP Water Australia Team
We are renting and wanted an easy way to get better quality drinking water without it costing a fortune. We also wanted we could take with us if we had to move.
Love it so far- just hard to know when to changed the filter. The tap that goes from filter to normal water also feels like it’s plastic? So I wonder about the longevity- but we haven’t had issues this past month.
Hi Chloe,
Thank you so much for your lovely review! We’re so glad to hear you’re loving the filter and that it’s been the perfect solution for renting and moving.
Regarding knowing when to change the filter - if you've opted in for reminders, you will receive email reminders to change the filter. You can do this by creating a customer account on our website ☺️
As for the tap, it’s made from from the highest grade ABS plastic designed to last, but we appreciate your feedback and will definitely keep it in mind as we continue to improve. We’re so happy it’s been working well for you so far!
Cheers,
Sarah
My family is really enjoying the convenience and taste of our new filter from Tappwater. It is so easy to use my kids use it to fill their water bottles. It is a completely no fuss easy solution for better tasting water. I have a lot of peace of mind knowing the water my family is drinking is free from so many chemicals lurking in pipe water. Great price, easy to use and delicious water. We really appreciate the product and ongoing service.
Water tastes great, no more chloraide smell. Don't have to buy bottled water anymore. Great for my CPAP machine.
Absolutely blown away by the Tapp products and team. Do yourself a favour if you're shopping for water filters and go with these guys. The products are great, and they have a lifetime warranty. I am using this tap filter and love it and also have the older model of the curved shower filter. I was having issues with the housing for the shower filter and the team were so quick to get back to me to resolve. In a world with a lot of online businesses where you aren't really sure who is at the other end - it's SO nice to know that they do really care and will help resolve your issue. Thanks again!
This water filter works amazingly. Our water tastes great and I don’t have to worry about any hidden nasties. It has a compact design it doesn’t take up loads of space in my small sink. It comes with quality metal adapters not plastic so I don’t have to worry about the thread going like it did on another brand I’ve previously purchased.
The team at Tappwater have been amazing, assitijy me with all of my queries within 24 hours, not to mention they’re local so I received my filter express post the following day!
Thankyou love our filter so easy to use no more plastic bottles
I love the idea of this but unfortunately haven’t had much luck. Works great for a month or two, but then it kind of bursts off the tap and cannot be put back on. This has happened multiple times now and I must say customer service have been wonderful and have sent out a replacement each time. It gets to the point where I just don’t think I can email AGAIN, saying it’s happened again. Might be time to find an alternative. 😕
Brisbane tap water is the worst. This filter has changed it for ever to beautiful clean drinkable water.