The Water Filter Jug
The Water Filter Jug
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30 Day Money Back Guarantee
30 Day Money Back Guarantee
If for whatever reason, you are unsatisfied with any TAPP Water product that you've been delivered, we want to know about it.
If you don't love your TAPP Water purchase, in order to receive a refund, you'll need to return it in its original packaging within 30 days of receiving it. Sending it back to us via registered post and covering postage costs.ย
More details on our refund policy
Warranty
Warranty
We offer a 1-year limited warranty to repair or replace any defective material or component. It does not cover any issues due to normal wear and tear or misuse.
Shipping
Shipping
We want to make sure you get your TAPP Water order just as quickly as you need it. That's why we offer three shipping options to fit your needs and budget:
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Free Shipping: As a thank you to our TAPP Water subscribers, we offer free shipping on all orders. It's our little way of saying "cheers" to our loyal customers!
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Standard Shipping: If you're not in a rush, our Standard Shipping option is perfect for you. Your order will arrive within 2-8 business days for a flat rate of $15. It's a reliable and affordable option that won't break the bank.
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Express Shipping: When you need your order in a hurry, our Express Shipping option is here for you. With delivery within 1-4 business days, you'll have your order in no time. For a flat rate of only $20, it's the perfect choice for those who can't wait to enjoy our pure, clean and delicious water.
No matter which shipping option you choose, we promise to make sure your order arrives safely and securely. We'll also provide you with tracking information, so you can keep an eye on your package every step of the way. Thanks for choosing TAPP Water - let's raise a glass to better water together!
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๐ Free Shipping When You Subscribe
TAPP Water Subscribers receive free shipping on all orders
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๐ 30 Day Money Back Guarantee
we want you to love your water filter. If you're not satisfied, neither are we.
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๐ฆ Filter as you pour
No waiting for your jug to filter. The PitcherPro filters as you pour
Glass water filter jug
Are you still waiting for your water filter jug to fill up?ย
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Filtered water in a glass pitcher
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Great taste and healthier thanks to Alkaline balls in cartrdige
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Filter limescale, chlorine and 80+ contaminants
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No waiting, filters as you pour your water
Let customers speak for us
from 164 reviewsJust updating my last review. One of the customer service contacted me and helped me solve the problem. Happy with that.
I love the simplicity and the look of this water filter! The water tastes great and Iโm happy knowing that my family are drinking clean, contaminant free water. Customer service has been great as well, initially I had issues attaching the filter to my tap but customer support sent me numerous washers until we found the perfect fit! Refills have been sent promptly with orders always shipped the same day I ordered.
Great water filter - could smell and taste the difference immediately. Compact size means it is not in the way when using the sink. We have switched from a counter-top unit which was difficult to fit a glass under much less a cooking pot, so are delighted to have filtered water on tap. The TAPP filter & supplied adaptor didn't fit our tap, but they sent out an additional set of adaptors at no cost and one fit perfectly. We are very, very happy with our TAPP water filter.
What an amazing differnce this water filter has done to our drinking water! The taste is so wonderful and we have found we drink more water because it is so great tasting. Kids love it, we love it, would never go back to drinking unfiltered water again!!
I like the product and it has considerably improved the quality of water as we have old pipes.
I must admit I was sceptical however after testing TAPP for a few weeks now its incredible. No nasty toxic smells or flavours !! Kudos TAPP for creating a simple, yet effective, and cost efficient device
We go the on tap filter which was light and easy to assemble on our tap at work. Tastes great and is pretty simple and doesn't take up any room on the counter.
Product is fantastic! Delivery through the carrier was quiet long packing to delivery took 18 days. This was domestic NSW to Qld
so good to have a great shower in soft water thank you
We have recently received our order from TAPP WATER, and are very pleased with it. The water tasted better straight away and I now drink more water than before. The only (minor) complaint would be that the water splashes everywhere when the filter is turned on, so we just have to be a bit more careful, butt overall we love it.
Great to know water I now drink is mostly unadulterated. Quick response in providing a replacement valve when the one delivered is faulty. Have confidence shopping with them knowing their product carries a lifetime guarantee. The compact pro is elegant and matches the stainless steel kitchen tap. Overall happy ๐
I researched all the water filters I could find online and this one filters out more bad stuff than all of them. I was mostly wanting fluoride filter which this one filters out 70% love it
Oh l couldnโt be happier, was sceptical at first, but itโs great, l have used a ceramic water filter for over 10 years which was taking up bench space, thatโs now gone and l have much needed space back. So happy will be recommending to my friends.
Brilliant way to filter water. Works beautifully. Also Sylvia in the office is amazing, wonderful customer service.
So easy to install, our water before installing TAPP was quite bad, but now itโs perfect! So convenient for renters like us!
How to use the PitcherPro
PitcherPro Product Specifications
PitcherPro in detail

How does the PitcherPro Work?
- PitcherPro uses 3-stage microfiltration technology with activated carbon and alkaline balls.
- The activated carbon block, made from coconut shell, is capable of absorbing chemical, gaseous, metallic and organic elements thanks to its microscopic structure and its highly porous surface.
- As the water passes through the filter, substances such as: lime, chlorine (responsible for the bad taste), microplastics, sand, rust and sediment, lead, mercury, salmonella, legionella, pesticides, herbicides, drug residues, nitrates and 80 Contaminants greater than 1-2 ฮผm (microns) are retained in the spherical particles of activated carbon.ย The result is clean, filtered water, ready for consumption.
- See water analysisย hereย .
PitcherPro Dimensions & Materials
Measurements: 31.3 x 10.8 x 11.15 cm
Weight: 0.6 kg
Materials:ย The materials we use for our filters reinforce our commitment to sustainability, quality, and durability:
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A. The structure of the jug is made of borosilicate glass.
B.ย The lid is made of ABS and PC plastic, free of toxins such as BPA and phthalates, made from natural raw materials.ย We also use a piece of silicone to make sure that the parts of the jar are secure.ย This decomposes into amorphous silica, carbon dioxide, and water.
C. Straw to add air and improve water flow.
D. The replacement is composed of organic carbon fibres, which biodegrade into CO2 and water and UHMW (30%), are inert and stable, and do not accumulate in marine life.ย It also has a piece made of plastic free of toxins such as BPA and phthalates that cover the refill.
Capacity and water flow
- Jug capacity: 1.45 L
- Capacity of liters per refill: 400-600 L / 3 months
- ย Water pouring flow: 0.8-2.0 L / min thanks to the tube-shaped air channel for faster pouring.
Replacement Frequency
- The refill is made of carbon, a material of organic origin that can be a breeding ground for microorganisms, which over time can lead to the proliferation of bacteria.ย These bacteria accumulate behind the filter and contaminate the water.
- In addition, the filtered lime will eventually reduce the flow rate of the water depending on the hardness of the source water.
- The suitable water temperature is between 5-38ยบ C

What does the TAPP Water PitcherPro Remove?
TAPP Water PitcherPro has been tested and certified to remove more than 80 contaminants from tap water such as chlorine, lead, and micro-plastics.
I like the product and it has considerably improved the quality of water as we have old pipes.
so good to have a great shower in soft water thank you
I am happy with my product.
I really love this product! It is the only water filter jug I came across that is small enough to fit in the door of a small fridge like mine. The quality of materials and the professionalism of packaging and customer services is top notch. However I agree with other reviewers that the pour speed is very slow - and awkward. If you have weak arm strength or fine motor skills it will be tricky to pour this, as the water is pushed through the filter by gravity, so you almost have to get the jug completely upside down to pour it easily and quickly. Such a shame. I would love this even more if the shape of the jug remained but if you could filter from the top upon filling rather than relying on the pour to filter.
Hi there, thanks so much for your review and constructive feedback. We are always looking for ways to improve and we will take this on board :)
Really love the bottle, itโs handy and fits nicely in the door shelf. The bottle is nicely designed and looks good. The only negative is the slow pour.
Thanks for the feedback, Elizabeth :)
Sits in the fridge nicely without taking up too much space :) and the water tastes fresh
Thanks Ariel! :)
How to replace your filter
Our refills are super easy to replace. Simply remove the casing, swap our the cartridge, screw it back in and you're done!
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Remove the Cartridge
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Unscrew the Casing
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Replace the filter
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Put the Cartridge back in

Need a refill?
We recommend changing your filter every 3 months to ensure the PitcherPro is giving you the best quality water. Our replacement filters are available in 6 month, 12 month and 24 month packs.
PitcherPro Vs Other Water Filter Jugs
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Filtering Speed | Instant | 3-4 Minutes |
Flavour | Excellent (Because of the Alkaline Balls) |
Good |
Filtration | Over 80 Contaminants such as chlorine, micro-plastics and lime. | ย Over 70 contaminants |
Volume | 1.4L of filtered water | 1.4L of filtered water |
Replacement Duration | Maximum 3 months (450L per refill) |
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Pitcher Material | BPA-Free Glass | BPA Plasticย |
Measurements | 31.3 x 10.8 x 11.15cm | 26.5 x 27.5 x 11cm |
Price to Start | $99 and includes 3 months Cartridge | from $39 and includes 1 month filtration |
Refill Cost per month | From $8.29 per month | $9.91 per month |
Still not sure?
Got questions about the PitcherPro?
What does "instant pour" mean?
By filling the jug with tap water, you will have the water ready to drink thanks to the tube-shaped air channel for better filtration without waiting. Filter right away while you pour yourself a glass of water!
Will it fit in my fridge door?
The standard size of a refrigerator door depth in Australia is around 110mm, but it can range from 100-120mm.ย PitcherPro measures approximately 108 x 112mm.ย The standard Brita is 110mm wide.
How do I replace the filter?
Remove the cap and unscrew the refill from the top.ย Put in a new refill and screw it back into place.ย Fill the jug with water and run water through the filter before using it for the first time.
How does the Filtration Process work?
How does the Filtration Process work?
Access to clean and safe drinking water is crucial for maintaining good health, and the PitcherPro is a top-notch water filtration system that helps ensure that. This system uses a three-stage micro-filtration process to eliminate impurities and contaminants from your water, providing you with clean, great-tasting water that you can enjoy with confidence.
Stage 1: Activated Carbon Blockย ๐ฅฅ
The first stage of PitcherPro's filtration process involves an activated carbon block made from coconut shells. This block is designed to absorb various contaminants and impurities, including chemical, gaseous, metallic, and organic elements. The microscopic structure and highly porous surface of the activated carbon make it particularly effective at removing substances such as chlorine, lead, mercury, pesticides, and herbicides from the water.
Stage 2: Alkaline Ballsย ๐ฆ
The second stage of the filtration process involves the use of alkaline balls. These balls are specifically designed to increase the pH level of the water, neutralising acidity and reducing the presence of free radicals. Additionally, the alkaline balls help retain essential minerals like calcium, magnesium, and potassium, which improves the water's overall taste and health benefits.
Stage 3: Microfiltrationย ๐
The final stage of the filtration process involves using a high-quality microfiltration membrane. This membrane effectively removes any remaining contaminants, such as sediment, sand, and rust particles, ensuring that the water is free from impurities and ready for consumption.
The three-stage microfiltration process results in clean, great-tasting water that is free from harmful pollutants and contaminants. You and your family can enjoy the pure taste of the water while also feeling confident that you are drinking safe and healthy water.
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An In-Depth Look at the 3-Stage Filter System
ย Having access to clean and safe drinking water is crucial for maintaining good health, and the PitcherPro is a top-notch water filtration system that helps to ensure just that. This...
An In-Depth Look at the 3-Stage Filter System
ย Having access to clean and safe drinking water is crucial for maintaining good health, and the PitcherPro is a top-notch water filtration system that helps to ensure just that. This...